“Flexibility is required to help clients address policy changes and stay compliant, but among the most important skills is the ability to quickly and effectively respond to crises,” says Rosa Caldas, CEO of ZemiTek.
Since 2007, ZemiTek has provided technical support, project management, information technology (IT), knowledge management, monitoring and evaluation, training and learning development, and institutional support services. The company specializes in delivering new innovative technology and management solutions, with the majority of work focused on developing cloud-based solutions, along with project management assistance and value-added expertise to guarantee that clients are supported.
Rosa strongly believes in providing pragmatic IT solutions tailored to specific countries and their cultural environments by providing in-country expertise and encouraging cultural awareness. Fostering innovation with a diverse workforce enables ZemiTek to provide excellent international support services in the native language for uniquely customized capability development services. ZemiTek has the competence to effectively implement projects by taking into account the cultural and political milieu at the client’s location.
One of ZemiTek’s most distinguishing characteristics is its thorough-going dedication to helping organizations achieve their mission. By devoting considerable, multifaceted effort to each project, ZemiTek understands each customer’s unique requirements and brings a wealth of technological and cultural expertise to ensure every client’s success. Clients can learn how to use diverse communication and management technologies through the company’s training, learning, and development services.
The company also provides clients with access to experts in mobile solutions, GIS, cloud-based information management, and monitoring and evaluation, allowing them to rapidly resolve challenges that may occur.
Flexibility is required to help clients address policy changes and stay compliant, but among the most important skills is the ability to quickly and effectively respond to crises
With a track record of implementing projects in more than70 countries before COVID-19, ZemiTek has been able to seamlessly shift from in-person technical assistance to virtual support with no interruptions in service. Rosa points out that even in the shadow of the pandemic, the company’s ability to serve customers virtually is part of what sets it apart.
Over the years, ZemiTek’s competence has grown to include knowledge management, monitoring and evaluation, management information systems/ geographic information systems (GIS), cloud-based solutions, and associated training activities all over the world. The company has expanded significantly and now supports several distinct federal agencies and has just been awarded the 8(a) STARS III GWAC. When working with the federal government and overseas partners, it’s critical to have a robust cybersecurity team. To overcome data breaches, ZemiTek has made significant investments in cybersecurity measures as part of the company’s contingency planning.
In the future, ZemiTek will continue assessing tools to improve efficiency, as well as invest in research to determine ways to bring more innovation to its client services. ZemiTek continues to focus on cybersecurity and physical security to ensure that data is safeguarded. The company is also continuing to analyze, explore, and invest in mobile technologies and cloud-based solutions for its in-house team as well as for the local partners that are implementing projects on the ground and ensuring that they have access to the most effective tools. “We continue to prepare for the future by making investments that will allow us to expand the number and effectiveness of our services to clients,” concludes Rosa.